The Benji portal has everything you need, all in one place.

Set up autopay, make a payment, and see your account info.

Concord CustomersAqua Finance Customers

We’ll be in touch after your project is complete.

Get a welcome letter in the mail

We’ll send you everything you need to get started and answer any questions.

Verify your billing details

Login to the Benji portal and make sure all of your billing information is accurate.

Make your first payment

You’ll be able to make payments by mail, check-by-phone, or online via autopay.


Frequently asked questions

Yes, once your project is complete, you can set up autopay with your loan servicer using one of the following options:

Concord Servicing:

Through the Benji Portal: https://benjifinancing.myaccountinfo.com
By mailing the ACH form attached to your monthly statement
Call a team member at 866-493-6371
Monday – Thursday, 6:00 a.m. – 6:00 p.m., and Friday, 6:00 a.m. – 5:00 p.m. MST

Aqua Finance:

Through the portal: http://www.aquafinance.com/make-a-payment
By mailing the ACH form attached to your monthly statement
Through the automated phone system by calling 800-234-3663, option 1
Call a team member at 800-234-3663, option 2
Monday – Friday, 7:00 a.m. – 10:00 p.m. CT; Saturday 8:00 a.m. – 4:00 p.m. CT

You’ll need to have your routing and account numbers, which you can find at the bottom of your checks. Refer the accompanying diagram if you need help locating these numbers.
You can also submit a payment by mail or check-by-phone. Your monthly statement in the mail will also include the details below. When mailing a check, please send it to your servicer:

Concord Servicing:

Please make the checks payable to Finance of America Home Improvement and send it to:
Finance of America Home Improvement
PO Box 78080
Phoenix, AZ 85062-8080
Monday – Thursday, 6:00 a.m. – 6:00 p.m., and Friday, 6:00 a.m. – 5:00 p.m. MST

Aqua Finance:

Please make the checks payable to Aqua Finance, Inc. and send it to:
Aqua Finance, Inc.
PO Box 83162
Chicago, IL 60691-0162

Monday – Friday, 7:00 a.m. – 10:00 p.m. CT; Saturday 8:00 a.m. – 4:00 p.m. CT

Please note that we do not accept debit or credit cards at this time.
Your first Benji payment will be due 30 days after your project is complete, unless you have chosen a Special Financing plan. You will receive a welcome letter in the mail with details on how to make your payments.
No, if you’re financing your entire project using Benji financing, we’ll pay the contractor once you’ve confirmed the project has been completed to your satisfaction.
No, there are no prepayment fees for paying off your balance early.

Get started. Stay organized.

The Benji portal has all of your project information, payment details, and other helpful resources.

Connect with a Benji team member today.

By email: BenjiCustomerCare@foahi.com
By phone: 844-225-9283

Customer support center hours:
Mon-Fri 8am – 3pm PT

Closed on Saturdays, Sundays and all major holidays.